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Advanced Practices: Evaluating & Managing Services Using Data 2024


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Full course description

Course Description:

Advanced Practices in Coordinating Deaf Services: Managing & Evaluating Accommodations Using Data is a facilitated course to strengthen accommodation practices by utilizing data-driven decision-making with students. This course introduces an iterative model for making accommodation decisions and evaluating their effectiveness with students. Beginning with the interactive process and cycling through collecting feedback, this process will help ensure students receive access services fitting their needs. Through the course, participants will analyze their current practices, assess their existing processes, and devise a strategy to implement sustainable improvements. The course is designed with experienced providers in mind and encourages an evidence-based approach to monitor and adjust accommodations to prioritize the student's experience.

Course Objectives:

By the end of this course, participants will be able to:

  1. Provide examples of system components that inhibit equity for deaf people in postsecondary education and training settings.
  2. Identify equity-centered practices that can improve accommodation processes for deaf students.
  3. Implement an iterative accommodations model to monitor the effectiveness of accommodations and services for deaf students.


To enroll, you must be eligible to take this course. Prerequisites for the course are:

  • A minimum of 1 year experience working with deaf/deafblind/deaf-disabled/hard-of-hearing/late-deafened students.
  • Completion of Foundations modules: Deaf 101, Attitudes & Biases as Barriers for Deaf People, Transforming Systems to Achieve Equity for Deaf People, Discovering Systems Barriers and Legal Frameworks & Responsibilities for Accessibility
  • Completion of Content modules: Accommodations 101, Coordinating Services for Deaf Students, Speech to Text 101, Assistive Listening Devices & Systems, Intro to Remote Accessibility Services, Captioned Media 101, Designing Accessible Online Experiences for Deaf People, Test Equity for Deaf Students and Supporting Accessible Learning Environments & Instruction for Deaf Students