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Effective Communication Access Course Series is a Program

Effective Communication Access Course Series



Full program description


The Effective Communication Course Series will close permanently on December 11, 2020, to make room for new courses launching in 2021. Please complete your course before December 11 to ensure you can print your certificate of completion and receive professional development credit. Once this course closes, you will not be able to access that information.


Course 1 (1.0 RID CEUs, Professional Studies / 10 CRC Clock Hours)

Having an understanding of the communication preferences of students is the cornerstone of providing effective services for deaf individuals. Effective communication affords deaf individuals the ability to give or receive information in a manner that is best for them and which will create opportunities for full participation in the programs offered by the institution. This course gives an overview of the key concepts in effective communication in postsecondary settings such as institutional responsibility under the law, coordinating communication access services using an interactive process, providing access via qualified service providers, and best practices when making accommodations decisions.  Throughout the course, participants will...

  • Identify the key components of an 'interactive process' and how to effectively utilize the information to coordinate communication access services.
  • Demonstrate the knowledge and role of their institutions in providing effective communication access. 
  • Demonstrate knowledge of key components of providing effective communication access for deaf individuals.
  • Identify interview questions that will elicit information to help determine appropriate accommodations in academic settings. 
  • Identify potential challenges in determining effective accommodations and create potential proactive solutions


Course 2 (1.0 RID CEUs, Professional Studies / 10 CRC Clock Hours) Prerequisites: Course 1

Providing effective communication access for deaf students requires knowledge of the range of auxiliary aids and services available. Professionals coordinating deaf-centered service can incorporate best practices by seeking qualified service providers and enacting policies and procedures that promote consistent, quality service. Throughout the course, participants will demonstrate knowledge of deaf-centered approaches to the following postsecondary practice areas:

  • Frequently-requested accommodations
  • Essential characteristics of qualified service providers 
  • Policies and procedures that support consistent, high-quality service 
  • Common challenges and proactive solutions related to the provision of accommodations

Each course is pre-approved by RID CMP for 1.0 CEUs (professional studies). CEUs are submitted to RID on a monthly basis on behalf of qualified participants.  Participants can submit their member information at the end of the course. Participants will also be able to generate a certificate of completion for their own records.

Each course is also pre-approved by CRCC for 10 CRC Clock Hours. Participants are responsible for submitting their own certificates of completion to CRCC.  Detailed instructions are included at the end of the course. Participants will also be able to generate a certificate of completion for their own records. We have applied for pre-approval for 10 CRC Clock Hours for Course 3.